Job Burnout and its Relation to the Occurrence of Some Psychological Disorders among Healthcare Workers at Al-Noor Specialist Hospital in Makkah

Abstract

Background: Job satisfaction, burnout syndrome, and depressive symptoms are common concerns among healthcare professionals, impacting their well-being and quality of care provided. Understanding the factors influencing these outcomes is essential for developing targeted interventions.
Aim: To assess the relationship between job satisfaction, burnout syndrome, and depressive symptoms among healthcare professionals at Al-Noor Specialist Hospital in Makkah, Saudi Arabia, and to identify key sociodemographic predictors of these outcomes.
Patients and Methods: A cross-sectional study was conducted from January to March 2024, involving 378 healthcare professionals selected through stratified random sampling. Data were collected using the Job Satisfaction Survey (JSS), Maslach Burnout Inventory (MBI), and Patient Health Questionnaire-9 (PHQ-9). Descriptive and multivariate analyses were performed to identify associations between sociodemographic variables and the primary outcomes.
Results: The study population consisted of 22.5% males and 77.5% females, with 47.6% holding a Bachelor’s degree. The prevalence of burnout was significantly higher among males (23.9%) compared to females (14.0%) (p = 0.04). Depressive symptoms were more prevalent in participants with secondary education (34.1%) than those with higher education levels (p < 0.01). Job satisfaction was highest among administrative staff and lowest among physicians (p = 0.02).
Conclusion: Gender, educational attainment, and job role were significant predictors of job satisfaction, burnout, and depressive symptoms. These findings underscore the need for targeted mental health and job satisfaction interventions to support healthcare professionals, particularly those in high-risk groups.