A Quantitative Analysis of the Characteristics of Information Technology and the Effectiveness of Human Resources in Chosen Banks

Abstract

This study intends to investigate how information technology affects the efficiency of human resources in particular banks. The study aims to recognize and comprehend the connections between various information technology characteristics and the efficiency of human resource management in the banking industry.  Twenty-six items comprised a questionnaire that was created and given to the responders.  The study's unit of analysis, 127 participants, was chosen using a non-probability sampling technique.  Descriptive statistics, correlation analysis, and multivariate regression techniques were used to analyze the data gathered.  The findings of the investigations showed that the availability, accuracy, reliability, appropriateness, comprehensiveness, timeliness of information processing, and speed of information, among other information technology characteristics, significantly impact the effectiveness of human resources in the chosen banks.  The correlation coefficients, which varied from.341 to.989 and had a p-value of.000, showed that these variables were strongly positively related.  With a Cronbach's Alpha value of.947, the items also showed excellent internal consistency.  The research's findings also show how vital information adequacy is to the efficiency of human resource management in commercial banks, where it accounts for 98% of the observed variation.  It demonstrates that the accuracy of information provided significantly influences the importance of human resources in the banking industry.  Banks have seen improvements in employee performance management, better productivity, and positive organizational results due to innovations in HR operations made possible by IT.  By empirically showing the beneficial relationship between information technology and the efficiency of human resource management in particular banks, this study adds to the body of knowledge already in existence.  These results highlight the significance of utilizing the right IT tools to improve HR procedures and support organizational success in the banking industry.