The Effect of Using Microsoft Teams on Development of Social Communication Skills and Motivation towards Learning among Students at the University of Jordan

Abstract

The present study aimed to examine the impact of Microsoft Teams on the enhancement of social communication skills and motivation towards learning among students enrolled at the University of Jordan. A quasi-experimental design was employed in this study, with a total of 88 male and female students divided into two groups. The participants were deliberately selected and allocated at random. An experimental group consisting of 46 male and female students was formed using the Microsoft Teams application, while a control group consisting of 42 male and female students from the School of Educational Sciences at the University of Jordan during the first semester of 2022/2023 was formed using the traditional method. The scale of social communication skills consisted of (45) items, and the scale of motivation towards learning consisted of (25) items. The study tools have been applied to the study sample and to ensure their validity and stability. The findings indicated that there were statistically significant disparities in the average scores of students on the social communication skills and motivation towards learning scales after the assessment. These disparities were solely attributed to the teaching method variable and were found to be in favor of the experimental group that utilized the Microsoft Teams application. The study proposed utilizing the Microsoft Teams application for distance learning, extending its use to other educational courses and all post-secondary educational levels, redesigning study materials to be compatible with the Microsoft Teams application, encouraging instructors and course coordinators to create educational content tailored to the requirements of e-Learning and interactive multimedia, and organizing training courses for instructors on its use.