The Impact of Work Stress on Employees Productivity in Health Sector Applied on Al Noor Specialist Hospital Makkah

Abstract

Background: Work stress has become a major issue in healthcare, especially in hospitals. Medical workers are stressed by severe workloads, emotional pressure, and high responsibility. Stress can diminish productivity, work satisfaction, and burnout, affecting patient care. After the COVID-19 outbreak, Saudi Arabia's healthcare sector faced unique challenges. For examining how work stress affects healthcare worker productivity, Al Noor Specialist Hospital in Makkah is appropriate.
Methods: At Al Noor Specialist Hospital in Makkah, doctors, nurses, and administrative staff participated in a cross-sectional survey. Using standardised stress ratings, self-administered questionnaires assessed occupational stress and productivity. To investigate the degree and significance of work stress-productivity correlations, regression analysis was used.
Results: Stress negatively correlated with employee productivity. Nurses and administrative personnel reported reduced productivity when stressed. Work stress was primarily caused by workload, followed by organisational support and work-life balance. Employees with higher stress levels also demonstrated burnout, which affected work effectiveness. Perceived work stress lowered output by 0.25 units per unit (p < 0.01), according to regression analysis.
Conclusion: Research shows that work stress lowers healthcare worker productivity, particularly at Al Noor Specialist Hospital. Improving productivity and preventing burnout requires addressing workload, organisational support, and employee well-being. To improve healthcare professionals' performance and well-being, the study emphasises organisational solutions including workload management and stress reduction.