Exploring the Impact of Positive Levers of Control on Organisational Resilience: The Mediating Role of Open Innovation

Abstract

This study explores how positive control levers (belief systems and interactive control systems) affect organisational resilience, focusing on the role of open innovation as a mediator. Data were collected through a questionnaire administered to business managers and analysed using the partial least squares structural equation modelling (PLS-SEM) approach. The sample comprised 349 Moroccan industrial companies. The results demonstrate that positive control levers significantly impact open innovation and organisational resilience. Additionally, open innovation acts as a mediator, indirectly influencing the relationship between positive control levers and organisational resilience. This study contributes to the limited empirical research on management control systems by highlighting the importance of positive control tools and open innovation in developing sustainable organisational resilience.